Privacy Policy
This Privacy Policy explains how Xunrovarkhak ("we", "us") collects and uses personal data when you visit our website, place an order request, or contact us about Olivra food supplements. We act as the data controller for the processing described below unless stated otherwise.
Controller and contact details
Legal name: Xunrovarkhak
Address: Södergatan 24, 252 18 Helsingborg, Sweden
Contact channels: info@xunrovarkhak.world, contact@xunrovarkhak.world, support@xunrovarkhak.world, help@xunrovarkhak.world (please include your order reference when relevant).
Data we collect
Depending on how you interact with us, we may process the following categories of personal data:
| Category | Examples | Source |
|---|---|---|
| Identity and contact | Name, email address, phone number if provided | Forms you submit |
| Communication | Message content, subject lines, attachments if you send them | Email or contact forms |
| Technical | IP address, browser type, device identifiers, timestamps | Server logs and optional cookies |
| Order handling | Delivery details you provide, payment references handled by payment partners | Checkout or manual order process |
Purposes and legal bases (GDPR Article 6)
- Contract and pre-contract steps: responding to inquiries, processing order requests, delivering products, and managing returns.
- Legitimate interests: securing the website, preventing fraud, improving content structure, and measuring aggregate traffic when you consent to analytics cookies.
- Legal obligation: bookkeeping, tax documentation, and responding to lawful requests from public authorities.
- Consent: optional marketing communications and non-essential cookies, where you have given clear consent that you can withdraw at any time.
Retention
We keep personal data only as long as necessary for the purposes above. Indicative periods:
| Data type | Retention guideline |
|---|---|
| Contact form and email correspondence | Up to 24 months after the last message unless a longer period is required for disputes or legal claims |
| Order and invoice records | As required by Swedish bookkeeping and tax rules, typically 7 years from the end of the financial year |
| Cookie and analytics identifiers | According to the duration shown in the Cookie Policy or until you delete cookies |
Sharing and processors
We may share personal data with hosting providers, email delivery services, payment processors, and logistics partners who process data on our instructions. We use written agreements that require appropriate technical and organisational measures.
International transfers
If personal data is transferred outside the European Economic Area, we rely on Standard Contractual Clauses approved by the European Commission or another lawful mechanism under Chapter V GDPR.
Your rights
Under the GDPR and applicable Swedish law, you may request access, rectification, erasure, restriction of processing, data portability, and object to processing based on legitimate interests. You may withdraw consent for consent-based processing without affecting earlier processing that was lawful. You may lodge a complaint with the Swedish Authority for Privacy Protection (IMY).
Security measures
We apply access controls, encryption where appropriate, separation of environments, and staff training. No online transmission is completely risk-free; please use secure channels when sending sensitive information.
Children
Our services are intended for adults. We do not knowingly collect data from children without parental authority.
Geographic scope and audience
This website is operated from Sweden and is mainly intended for adults in the European Economic Area and the United Kingdom who order food supplements. Shipping availability, taxes, languages, and any regional restrictions are communicated during checkout or in order correspondence. Visitors from other regions remain responsible for import rules and local laws that apply to food supplements and advertising.
Advertising and online platforms
We may use online advertising to reach adults interested in food supplements. Campaigns are set up to present Olivra as a food supplement, to avoid suggesting that it treats or prevents disease, and to avoid targeting minors. Landing pages and this site provide product category information, labelling references, and business contact details. Where a platform applies extra rules (for example Google Ads policies for healthcare-related content), we aim to align creatives, landing pages, and audience settings with those requirements.
Updates
We may update this Privacy Policy to reflect legal or operational changes. The "Last updated" date at the top will change when revisions are published.